Privacy Policy

Boxyz  ("we", "our", "us") is dedicated to safeguarding your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, share, and protect your personal data in compliance with applicable data protection laws and regulations. Our commitment ensures that your information is handled with care, transparency, and security, regardless of where you interact with us.

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For some of our products and services, their specific privacy notices or supplemental privacy notices may be provided and applied.

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1. Information We Collect
We collect the following personal data:

• Identifiers: We may collect personal information, such as name, email address, when you request information about our Services, fill out a form, request customer or technical support, or otherwise communicate with us.

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2. How We Use Your Information
We use your personal data solely for the following purpose:

• Responding to Inquiries: To communicate with you and respond to your questions, requests, or feedback.

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3. Legal Basis for Processing
We process your personal data under the following lawful bases:

• Consent: When you voluntarily provide your personal data for the purpose of inquiry.

• Contractual Necessity: When processing is necessary to respond to your requests.

• Legitimate Interests: To provide efficient customer support.

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4. Your Rights
You have the following rights regarding your personal data:

• Access: Request access to your personal data stored by us.

• Rectification: Request correction of your personal data if incorrect.

• Erasure: Request deletion of your personal data under certain conditions.

• Objection: Object to the processing of your personal data.

• Withdraw Consent: Withdraw your consent at any time.

• Non-Discrimination: You will not be discriminated against for exercising your rights.

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5. International Data Transfers
We may transfer your personal data to locations outside the European Economic Area (EEA) for processing. When we do so, we ensure that your personal data receives an adequate level of protection. This may involve:

• Transferring data to countries that the European Commission has determined to provide an adequate level of data protection.

• Implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure data protection.

You can obtain more information about the safeguards we have in place for international transfers by contacting us at the details provided below.

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6. Sharing Your Information
We do not sell your personal data. However, we may share it with:

• Service Providers: To assist in responding to your inquiries.

• Group Companies/Affiliates: To assist in responding to your inquiries.

• Cloud Storage Providers: To securely store and manage your personal data.

• Compliance and Legal: When required by law.

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7. Children’s Information

Our Services are not directed to children under 18 or under the applicable age of consent in the countries ("Child" or "Children"). We do not knowingly collect or store personal information from Children. If you believe we may have unintentionally collected personal information from your Child, please contact us as set forth below.

 

8. Data Security
We implement appropriate measures to protect your personal data from unauthorized access, disclosure, or alteration.

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9. Retention of Data
We retain your personal data only as long as necessary to respond to your inquiry and fulfill the purposes outlined in this policy.

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10. Contact Us
For any questions or to exercise your rights, please contact us at:
Email: info@bo.xyz
 

EU/UK Representative Contact
For EU/UK data subjects, you can contact our EU/UK representative at:
Name: BOXYZ PTE. LTD.
Email: gdpr@bo.xyz
Address: 600 North Bridge Road #12-04 Parkview Square, Singapore 188778

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Data Protection Officer (DPO) Contact
For any data protection inquiries, you may also contact our Data Protection Officer:
Email: dpo@bo.xyz